During the free revision request timespan granted by the company, do I have a chance to send only one revision request?
No, you can send as many revision requests as you want during the free revision period.
I got a notification that my order will be refunded. When should I expect my money back?
On average, it takes up to five business days to handle the money refund procedure. After that period, you will receive the reimbursed money to your banking card.
Is it obligatory to provide my email address and contact number?
Our company strongly recommends all clients to do that since our company administration or company support agents may need to contact them urgently concerning some matters related to the order. The contact details have to be valid.
How is it possible to find out whether my order has been assigned to anybody?
The following details or info are visible in your personal account. The Status “Payment Verification” implies that the payment has not gone through (in this case, you should click on the button “Pay now” so as to proceed with your payment or you can send the payment receipt to our agents).
Status “Processing” means that the order has been assigned to our expert and he or she has confirmed to work on it. In case the Status is “Sent or Completed”, you have your assignment completed.
Can I first be certain whether you have specialists who will be able to complete my order and only then place it with your company?
Surely, you have such an opportunity. You can send your paper instructions and requirements to the customer support agents, and they will find out which writer is capable of dealing with the paper.
When I have bonuses, can I get a refund in the form of these credits? What are the ways of using the bonuses after that?
Please contact our customer support team via phone, email, or live chat, and clarify these issues. In some cases, you may need to get in contact with the financial department. Clients can earn these bonuses when they place a specific number of orders. As such, these bonuses are stored in the customer’s personal account. With these bonuses, you can make full or partial payments for our subsequent orders.
The duration of my online exam is one hour. However, there is no such paper urgency in the deadline field. How do I place such an order?
Contact our customer support representatives and inform them about this order. They will try to find a writer who is available at the required time to take the test for you.
The order placement form does not reload. How can I submit my order?
If the order field keeps loading, pay attention to the size of the attached files. If it exceeds the allowed minimum, you should forward the files to the customer support agents and they will share the materials with your writer.
How can I reach out to my assigned writer?
We have a direct communication system on the company’s website. You can send your messages there. In case the writer does not provide you with a prompt reply, you need to contact our customer support team and ask the agents to contact your writer or just inform him/ her to reply to your message.
Is there a chance for me to check my paper for plagiarism with your service?
When you buy the VIP service on one of your orders, you are granted an opportunity to check a text up to 1,000 words free of charge throughout one year.
Is there a possibility to send a paper for a revision if I have noticed some inconsistencies?
If your assigned writer failed to address the requirements and instructions provided, you definitely have a chance to send the paper for revision. This revision is free for 48 hours after the deadline expires. However, keep in mind that you should not change initial instructions. If you want to update instructions and ask the writer to adjust the paper according to the new remarks, you will have to pay the compensation.
Can I rely on you when I have to submit online tests?
Yes, we offer this service. What you have to do is to place an order with us and indicate the “Online Exam” type. Next, you will need to fill in the order placement form as usual. Afterward, you need to upload all the necessary files and materials that the writer has to study in order to handle the exam successfully. If you want your assigned writer to do the test on your behalf, please share your credentials and indicate the time zone.
Can you help me with urgent papers?
Yes, since our writers used to work under stressful conditions and they can easily cope with an urgent order. However, keep in mind that the deadline is realistic. We recommend you to contact our customer support team and clarify whether there are writers who can take an order with especially short deadlines.
What is your working schedule?
Our service is available every day 24/7. You can reach us at any time that is convenient to you.
I have done a part of my writing assignment. Can you help me with the rest of it?
Yes, we do not only write papers from scratch but we also provide help when some part of the assignment is done. If you have some questions and would like to get to know more details, do not hesitate and contact our live chat support.
How do I get my assignment?
When your paper is completed, you will receive a notification via email that your assigned writer has uploaded it into the system. As such, you will be able to find the document in the “My Files” section and download it at any time.
What should I know about your pricing policy?
According to the pricing policy of our company, the cost of your assignment is formed by a variety of factors. We consider the order type, its academic complexity, deadline, and length among others. If you want to check the total sum for your order in advance, keep in mind that you can either get in touch with our customer support representatives or calculate the price on your own via an online calculator.
Who will be writing my order?
When assigning writers to academic papers, we make sure that they have sufficient knowledge and qualifications necessary for completing the paper in the best way. All writers on our team have solid expertise not only in the principles of academic writing – they also are well versed in specific subject areas and research fields.
Can I receive my order before the deadline?
According to the company’s rules, clients receive their papers according to the deadlines they specified while filling out the order placement form. Nonetheless, if you need the order earlier, you need to inform the customer support team about that, pay compensation, and then your assigned writer will do their best to upload the order according to the updates.
How can I be certain that I will get a premium-quality paper? Do you guarantee that I will receive an excellent mark?
We guarantee top quality writing, but we never promise how the paper will be graded. First of all, evaluation and grading of papers are really subjective. It may sometimes depend on how strict the professor is, what mood he/ she is in when evaluating the paper, etc. We can only assure you that our paper will be written in the best way possible since we have only expert writers on our team. All of them hold Master’s or Ph.D. degrees, which makes it more possible for the paper requirements to be precisely met.
What type of order should I choose when filling in the registration form?
If it is hard for you to pick the order type, we recommend you send your instructions to the customer support team and they will help you out. One of our customer support representatives will contact you in a while and inform you what order type it is better to choose.
What reassurance can you provide that my paper will be entirely original?
Every paper we provide is freshly created from start to end, and we offer proof in the form of a plagiarism detection report, if you need one. To get a plagiarism report, please contact our customer support team. Once you approve your paper, you will immediately receive the report.
When will my paper be delivered?
We will upload your completed paper to your personal account area on our website within the deadline you specified. Please note that another copy of your paper will be sent to your email address. It is also worth you’re noting that the wider your deadline, the cheaper your paper will be. Our writer will have adequate time to revise the paper if need be. Note, also, that the deadline you set is the time frame in which we will deliver the first available version. We will need to agree on a new deadline if revision is required.
Can you accommodate me if I want my paper formatted in the APA style?
Every paper we provide is written in the format you specify, free of charge. The styles we accommodate are:
- And several others…
Unless you specify a format, your paper will conform to our standard style, which is 300 words per page, Times New Roman 12pt font, a one-inch margin on all sides and double-spacing.
Do you maintain a database of pre-written papers?
No, definitely not. You will not receive a paper that has already been written from our company. Every paper we provide is entirely custom-made. It is our belief that the sale of pre-written papers is fraudulent and we cannot afford to engage in such practices having built a solid reputation for reliability.
What are my options if I am displeased with my essay?
Should you find your paper unsatisfactory because we have not followed your instructions, you are entitled to ask us to revise it free of charge. Free revision can be applied for within 48 hours after the deadline expires if your paper is not longer than 20 pages. If your order exceeds 20 pages capacity, you are free to apply for a free revision during 1 month after the deadline.
Is it possible to have my paper at a discounted price?
Our customers are much valued by our company, and we appreciate that students often have limited budgets. Hence, we do our best to ensure everyone can afford our help. Although our writing services are quite cheap, we still offer attractive discounts. Please refer to the Discounts section to learn more about this policy.
How will my custom essay be formatted?
Every paper we provide is formatted in a standard manner. It is 300 words to each page, Times New Roman font in 12pt size, double-spacing and a one-inch margin on all four sides. Where you require different or specific formatting, describe this in the “Instructions” box on the order form.
Am I free to choose the writer I want?
If you are placing a repeat order, you can ask for a writer you worked with in the past. While completing the order form, type your preferred writer’s ID in the special gap. Take care to do this in the way we have described to be sure of getting the writer you want. We cannot guarantee to allocate your preferred writer if you don’t request him/her on the order form.
How confidential is your writing service?
If you are ordering a paper from us, we will need a little personal contact information about you, such as your name, email address and telephone number. However, it is worth your noting that your data is treated in an entirely confidential manner by BestWritingHelp.org and we do not share information about you with any other party. To keep your information secure and to co-operate with us, don’t engage in discussion with anyone who says they represent BestWritingHelp.org if they call you from a telephone number that is different from the one we provide. Furthermore, you should note that our agents won’t ask for details about your credit cards over the phone because this is only required whilst completing billing form, provided by secure payment systems. You will receive a letter confirming your order from our administration team once payment has been successfully processed. Please refer to our Privacy section if you would like to learn more about this policy.